2008 Survey
Section A (Building)
1. Cleanliness of the building inside …….Average (9.0)
2. Cleanliness of the building outside…....Average (9.0)
3. Efficiency of the snow removal………...Average (9.0)
4. Waste removal services……………….. Average (10.0)
5. Parking lot convenience……………..… Average (10.0)
6. Laundry services………………………...Average (10.0)
7. Hot water service…………………….......Average (10.0)
8. Mail box service……………………….....Average (10.0)
9. Intercom service……………………….....Average (8.0)
10. Efficiency of rent or condo fee payment.Average (10.0)
10. Overall rating of the building…………....Average (9.0)
Section B (Property Management)
(Please use either Yes or No) or (1-10 scale)
1. During the past year did you have to contact the property manager?
100% of surveys answered (Yes)
2. How many times?
Average answer (4 times)
3. Were your calls/ voicemails answered promptly?
100% of surveys answered (Yes)
4. Was your issue/s resolved to your satisfaction?
100% of surveys answered (Yes)
5. Did any of your issues go un-resolved?
100% of surveys answered (No)
6. When there is a building wide notification, do you feel you had proper notice and or ample time to respond to these notices?
100% of surveys answered (Yes)
7. Overall rating of the property management services
Average rating (9.5)
